Turnover anyone? This isn’t Arby’s: How to avoid the high cost of turnover.

 
 
 

As an employer, you must maintain satisfying the needs of your employees. Remember, you need them just as much as they need you. If your employees are leaving you left and right, and you always feel like you are training someone new, then something is wrong. You are experiencing turnover. And, it is costing you money.

Before we discuss how to prevent turnover, let’s examine the costs. You may think that turnover is natural, and just overlook the costs. Think about the costs of advertising for help in papers, temp agencies and other employment publications.

What about the time of meeting with them for interviews and then the hiring process which could include extra paperwork and costs (tax forms, drug tests, etc).

Then, you have to train, watch, evaluate. That extra training is costing you labor, and labor that may not even be pertaining to the tasks at hand. And, we did not even take into consideration costly mistakes a newbie could make.

There are several ways to prevent turnover. One can be to look at your current staff, especially those in supervisory roles. You probably have some great, talented, technical wizards- but are the also the mentoring kind? You’d be surprised how many people, rather than help out and encourage, will actually get satisfaction (and bigger egos) out of pointing out the mistakes of others. This is discouraging, and could be causing turnover.
 
You may not be able to afford getting rid of the talents of these people for the sake of new employees, but perhaps speaking with them to change their demeanor on the job and interaction with others will improve working conditions.

Another method would be to simply show your employees that you are appreciative of the work they do. Sometimes, it is the little things that really matter. So, maybe you can periodically reward them with small things. Company logoed sweatshirts or thermoses can boost morale.

Also, maybe treating them to lunch or a coffee break once in a while, especially during a job that requires extra hard work. These little things will add up over the year, and beats having a company picnic or dinner once a year. Think about it. They work for you year round, so if you give a little year round, mutual respect will grow. If you treat them once a year, you may get the “But-we-do-everything-for-them-all-year” attitude.

Still a few more methods are promoting from within, giving a little more control to your employees, keeping an organized and well-maintained jobsite and making sure breaks are given, and days off aren’t considered the end of the world are ways to keep people happy.

Additionally, being understanding of their families needs works well too. Remember, you may have parents who have plays to go to, teacher-conferences, etc. These are important to them. If you discount that and give folks a hard time, you may lose someone important to you.

These small additions and changes to your company will give you some ideas on how to combat turnover. If your employees are happy, you are happy. And if you are happy, you are easier to work for, making employees happy. It’s like one big circle, and like Peter, Paul and Mary sang, “May the circle be unbroken!”
 

 
 

  Litening Software, 2495 S. Kihei Road Suite 260, Kihei, Maui, HI 96753
- 800-211-4931